Journafy for Hospitals

Journafy helps hospitals enhance patient care and staff well-being by integrating journaling and narrative medicine into healthcare workflows, improving communication, mental health support, and patient outcomes.

The best solution for hospitals

to optimize patient care

Dramatically reduce costs, improve patient outcomes, and empower healthcare staff.

Increase patient satisfaction

Journafy journals enhance patient satisfaction by offering a space for emotional expression and improving communication with healthcare teams. Patients can reflect on their experiences, which helps them feel heard and supported. This fosters a sense of control and involvement in their care, leading to a more positive hospital experience.

Reduce readmissions

Journafy facilitates seamless communication between patients, families, and care teams, leading to better adherence to discharge plans and potentially reducing readmission rates. The diary allows for ongoing monitoring of patient progress, enabling healthcare teams to identify and address potential concerns before they escalate into readmissions.

Reduce admin burden

Journafy eliminates the need for phone call updates in critical care and other settings, saving nurses and staff valuable time.

Improve HCAHPS score

Journafy empowers patients to be active participants in their recovery, aligning with the patient-centered focus of HCAHPS.

Reduce cost

Enabling healthcare staff to work at the top of their license and reduce time spent on the phone, along with reduced readmissions directly translate to cost savings for hospitals.

Increase efficiency

Journafy simplifies information access for the families, allowing staff to spend more time focused on the patients.

Increase healthcare worker satisfaction

Healthcare workers report higher satisfaction and engagement ratings when using Journafy.

They gain a better understanding of the patient, communicate more effectively with the family, and feel more rewarded for the work they do.

Engage families in care

Journafy journals help engage families in care by providing them with a meaningful way to stay connected and informed throughout a patient’s health journey. Through journaling, families can share their thoughts, track progress, and communicate with healthcare teams, fostering collaboration and strengthening the support system around the patient. This involvement not only improves family members’ understanding of the care process but also enhances their sense of participation and connection to the patient’s well-being.

+25

Hospitals from the US and Europe

>65%

ICU diaries decrease the incidence of PTSD after an ICU stay

>175

Average number of entries per journal

>400h

Saved monthly on an ICU with 4 FTEs

See how it works

Experience a dynamic digital ICU diary like never before.

From seamlessly adding multiple writers to a diary and effortlessly uploading photos, to extensive privacy options: the digital Post-ICU diary offers unparalleled functionality.

"Griffin adopted this innovative care tool, Post-ICU, as part of its longstanding commitment to delivering Planetree person-centered care, an approach to healthcare that produces superior patient care and a humanized health care experience that emphasizes compassion, equity, and the active participation of patients and their families."

“Post-ICU has helped staff as well. We’re able to look back at all of the previous journal entries, just to kind of see what other caregivers have written in the diary. And, honestly, it’s nice for staff too because they are able to see the progress that the patient has made through their ICU journey as well. And it’s a nice reflection for the family.”

"Post-ICU decreases the incidence of PTSD, as well as PICS and its accompanying disorder, PICS-Family."

Benefits of digital journals

Patient Engagement

Digital journals encourage patients to actively participate in their own care, fostering a sense of ownership and involvement in their health journey.

Improved communication

Journals strengthen communication between patients, families, caregivers, and healthcare providers, ensuring better care coordination and deeper emotional connections.

Emotional and mental health support

Journaling serves as a therapeutic outlet, helping patients manage stress, anxiety, and depression, while also reducing feelings of loneliness or isolation.

Real-time monitoring and insights

Healthcare providers gain valuable, real-time insights into a patient’s emotional state, mental health, and recovery progress, enabling timely interventions and personalized care.

Stronger therapeutic relationships

By documenting and sharing experiences, patients and caregivers can build stronger relationships with healthcare providers, improving trust and satisfaction.

Reduced caregiver burnout

Journals provide caregivers with an outlet for expressing their emotions, easing the emotional burden and supporting their well-being.

Cost-effective mental health management

Journaling is a low-cost, scalable intervention that helps manage mental health, preventing costly readmissions and long-term mental health challenges.

Personalized care

Digital journals allow for tailored interventions based on the patient’s documented experiences, leading to more effective care plans and better outcomes.

Griffin Health x Journafy

At Griffin Health, the Post-ICU digital diary has been implemented as part of their holistic approach to healthcare and as part of their vision on person-centered care.

This Case Study examines the challenges Griffin faced and how we overcame them in collaboration.